Frequently Asked Questions
Helpful Information
Welcome to our Help Center. Browse to learn all about our services, special destinations and why we’re the right Travel Agency for you. If you have any additional questions that haven’t been answered on our FAQ page, please get in touch and we’ll be happy to assist you.
WHY SHOULD I BOOK WITH YOU INSTEAD OF AN ONLINE BOOKING SITE, OR DIRECT WITH A RESORT?
With us, you get exceptional personal assistance before, during, and after your vacation. Budget is important and we strive to get your dream vacation within the budget you’ve set for it. There’s no pressure to go above and beyond what you’re comfortable with. You can’t enjoy your vacation when you’re stressed out about paying for it. We provide honest advice about all resorts and destinations to help you choose the perfect resort for you. You also benefit from our extensive personal connections which carry a certain gravitas when needing anything addressed. We have an easier time getting you perks (like getting your room upgraded)—it’s easier for us to get a “yes” because we work with them often. We also arm you with our own whatsapp number 03 – 5161 0505 / 03 – 8966 3662 to call and reach us if you need something while you’re away. You won’t get that from a travel site.
WHY VISA & TRAVEL INSURANCE IS IMPORTANT?
During an overseas trip, international travel insurance protects against any kind of exigency. The policy covers expenses incurred due to medical issues, loss or theft of baggage and travel documents, trip cancellation and travel delays. The coverage umbrella also includes losses due to flight hijacking and terrorism.
DO YOU ACCEPT LAST-MINUTE BOOKINGS?
A last minute booking is generally defined as a booking made within 14 days of check in. There is variability even within this narrow band with travelers booking 1-2 weeks time having more time and leeway in planning their itinerary vs those looking to check in the next day. A last minute holiday is a good way if you want to become more spontaneous. – You can’t be too picky! Booking last minute will mean that your travel plans will need to be pretty flexible, as your choice of flight dates, hotels, hotel rooms, boarding type, and plane seats will be limited.